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Shortcuts stay out of text fields and blocking dialogs, so they do not interrupt a message or a protected action. On macOS, use Option and Command where other platforms use Alt and Control.
  • Next agent needing attention: Option/Alt + Down arrow.
  • Previous agent needing attention: Option/Alt + Up arrow.
  • Find projects and chats: Command/Control + K.
  • Open this shortcut guide: Command/Control + /.
  • Close the current surface or clear the map selection: Escape.